Microsoft Hardware

Install Canon iR 1023 iF Scanner for Windows 7

Maybe some of you had or still have the same problem as I had - until yesterday. In our offices we use a Canon iR 1023 iF Multifunctional Device (Print, Copy, Fax and Scan) and since recently, we use also Windows 7 64-Bit.

I needed several tries to figure out how this might work and finally got a solution yesterday. Now I can use the device’s full functionality again.

The solution

It is, as soon as I knew how it works, really simple.

Download the 64-Bit drivers from Canon (I used the USA-Site, since they have the most actual drivers): Use this link to download the complete driver package (PCL 5 & 6, UFR II and Fax) Extract the drivers (and open the folder to have a quick look). You will find under x64/driver/ two files with the name IR22SCN (ending on .cat and .inf) which you need. Now go to Start > Control Panel > Hardware > Device Manager (You will need Admin rights for this). Click on any device or device category and select from menu Action > Add Legacy Hardware Select Install Hardware manually … Select Imaging devices Provide drivers manually (as downloaded with the name IR22SCN). So far everything works and the device is installed. But within the Hardware Manger the device is displayed as not working correctly (Yellow exclamation mark sign). But don’t bother, with the next few steps this will be corrected.

Activate device correctly

Now go to the Scanner and plug in the USB cable to your computer. It will recognize the scanning device and install a second identical device, which will be displayed as correctly installed. Maybe you need a restart, but after this you can work with the scanner. Once your scanner works you can delete the first device, which was initially created with the drivers and is still displaying to be not working correctly. Just delete it in the Hardware manager. This are quite a few steps to bring the scanner to work, but you can now use the full potential of your device. Enjoy it.

How to install the USB scanning function for the: Canon 1023 and 1025 family of MFP

For anyone using a Canon imageRunner iR1023iF multifunction printer with Windows 7 64 bit, who can’t get the scanner function to work, here is how I did it.

Special thanks must go to Pascal Rudnik who pointed me in the right direction. Also, this should work for the three printers in the Canon iR1023 family, and may also work for the Canon iR1025 family. (They all seem to use the same drivers.)

The iR1023iF MFP has both a USB connection and a wired LAN connection. The device will print and fax via either USB or RJ45. But it will scan only via the USB port. And, herein lies the problem.

When one runs the latest driver setup for Win7 64 bit, at one point in the install, the dialog asks if you are installing for LAN or USB. The LAN branch of the install goes off just fine. However, when one re-runs the install for the USB port to enable the scanning functions, it fails.

Here is the solution:

Go to the Canon site:

http://www.usa.canon.com/cusa/support/office/b_w_imagerunner_copiers/imagerunner_1023_1023n_1023if/

and pick your variant: the 1023, the 1023N, or the 1023iF

then drill down to Windows > Vista 64 (yes, Vista 64) and then pick Drivers and Software

Then find this driver (latest as of this writing: April 9, 2012):

(Clicking on the file names will open up a description)

iR1023_vista_2003_xp_x64_Setup.exe 02/08/08 36,039 KB

File Name: iR1023_vista_2003_xp_x64_Setup.exe

PCL5e/6-FAX-UFRII LT Printer Driver Setup Installer for Microsoft Windows XP/2003 Server/Vista 64-bit editions. These drivers are for Microsoft Windows 64-bit Operating Systems only. (36,039)

Download the driver and DO NOT run it. Use your favorite un-zip program to unpack the driver set into some convenient folder.

Next be sure the printer is not connected via USB, and the following steps are done with Admin rights.

Then go to the Device Manager:

Click on the Start Orb, then RMB (Right Mouse Button) on Computer > Manage > Device Manager The middle pane of the device manager will show the devices on the computer. RMB on the top most icon which should be the one with the computer’s name.

Click on Add legacy hardware, then click on Next.

Pick the Radio Button for manual install (Advanced) and click Next.

Click on Imaging Devices and click Next.

Be sure none of the displayed devices (if any are listed) show selected. If any are selected (in a dark box), click on a blank area of the pane labeled Manufacture to de-select, then click Have disk…

In the Install From Disk dialog click on Browse and steer to the folder where you unpacked that downloaded driver set, and open that folder.

The drive dialog should already be filtered for *.inf files and you should see a file called:

IR22SCN.inf

Select that file and click Open.

If all has gone well, this should install the drivers for the scanner.

Let it all finish, and then turn on the 1023 printer and selected Scan on the panel. Plug the printer into a USB port, and Windows should report installing.

Let that finish, and to be on the safe side do a reboot and try it out.

Note #1: Once the scanner is installed, then you can install and use the Canon iR Toolbox to do your scanning and utilize the full color scan capability of the 1023. It is a decent stand alone scanning utility. (As of this writing it is v4.9.1.1 ir03)

Note #2: Canon claimed to me that the 1023 would not work with Windows7 64bit for scanning!!

Note #3: If you have tried installing this printer for scanning and failed I suggest that you uninstall any previously installed attempts and try the above steps fresh.

It is a very sad note that Canon, a respected technology company, can not write an install routine that could accommodate Windows 7 64 bit, especially since they already have WHQL cert drivers that work.